What to Do

What to Do

When a Death Occurs

There are different things you’ll need to do, depending on where the person has died.

At Home or a Nursing Home

When someone dies at home or in a Nursing Home, a doctor will need to confirm the death.

This may be the person’s GP, or an out-of-hours doctor. Once the doctor has confirmed the death, you can call us on 01945 405950 to arrange for us to collect the person who has died and bring them into our care. We’re available 24/7.

You can then make contact with the GP’s surgery to arrange to collect the Medical Certificate of the Cause of Death, which you will need to Register the Death.

In Hospital

The Bereavement or Patient Affairs team will be able to offer their guidance and support.

If someone dies outside of normal working hours, you may have to wait until the next working day to contact them. They will arrange for you to collect the Medical Certificate (Cause of Death), and point you to the appropriate Registrar.

The death will need to be registered within 5 days, but you may contact us at any time so that we can discuss the funeral arrangements with you.

A Helpful Guide

You can download our helpful leaflet, which outlines the steps you will take after someone dies.

It includes information on registering the death, providing the correct paperwork and things to think about when arranging the funeral.

An Unexpected Death

In the event of a sudden or unexpected death, or if there are questions over the cause of death, the death will be reported to a coroner, who may call for a post-mortem or an inquest. A coroner’s officer will be in touch with you to keep you updated.

We would recommend contacting us as soon as possible so that we can offer our support and guidance, liaise with the Coroner’s officer, and make some preliminary arrangements whilst investigations are carried out.

If you would like additional support following a sudden death, we recommend contacting Bereavement Care. More information about the work of the Coroner can be found here.

How to Register a Death

You will need to register the death with the local registrar

This must be done in the district in which the death occurred. An appointment to do this will be required and you will find the telephone numbers of the local registrars on our Where to Register section. If you are unsure as to who to contact then please contact us and we will point you in the right direction.

It would be helpful to take the following information with you when you Register a death:

  • The Medical Certificate of the Cause of Death
  • Full Name & Surname
  • Date and Place of Birth
  • Occupation of the Deceased
  • Usual Permanent Address
  • Name, Date of Birth & Occupation of Surviving Spouse
  • Date & Place of Death
Funeral arrangements by Wisbech Funeral Services

The Registrar will give you:

The Green Certificate (for burial or cremation) – this form must be given to us in order for us to proceed with the funeral arrangements.

The Death Certificate – this is the official copy of the death certificate, and will be required by insurance companies and banks etc. Please make sure you ask for sufficient copies. There will be a small fee incurred to obtain this. Should the death be referred to the Coroner, as may be the case with an unexpected or unexplained death, the process for the Registration of death will be different, we will offer appropriate advice and support under those circumstances.

Where to Register a Death

The death will need to be registered in the district in which the death occurred.

Contact information for our local Registrars:

Wisbech & Cambs

Tel: 03450 451363

Lincolnshire

Tel: 01522 782244

Peterborough

Tel: 01733 864646

Kings Lynn & Norfolk

Tel: 0344 800 8020

H.M. Coroner

Misty landscape of English countryside

If the Coroner is involved

In the event of a sudden or unexpected death, or if there are questions over the cause of death, the death will be reported to a coroner, who may call for a post-mortem or an inquest.

A coroner’s officer will be in touch with you to keep you updated.

We would recommend contacting us as soon as possible so that we can offer our support and guidance, liaise with the Coroner’s officer, and make some preliminary arrangements whilst investigations are carried out.

If you would like additional support following a sudden death, we recommend contacting Bereavement Care. More information about the work of the Coroner can be found here.